Salesforce layoffs: documented AI-linked events

Reported scope: At least 86 California jobs; additional reductions in Washington and outside the US were reported without a combined total

Salesforce reportedly eliminated at least 86 California jobs in June 2026, with additional cuts in Washington and abroad. Business Insider reported that some affected employees worked on Agentforce, MuleSoft and Marketing Cloud, but neither the report nor the company established AI as the cause; this is a separate round from its 2024 and 2025 reductions.

“The cuts affected employees working on the company's Agentforce AI product, its Mulesoft IT integration tool, and its Marketing Cloud software, one of the people said.”

Reported scope: More than 1,000 roles reported in February 2025; affected divisions and any AI-attributable subset were not disclosed

Salesforce reportedly cut more than 1,000 roles in February 2025 while hiring salespeople for its Agentforce AI products. Fortune reported these changes together but did not establish that AI caused the cuts or identify the affected divisions; this is not the later AI-linked reduction in customer-service roles.

“Salesforce Inc. is cutting jobs as its latest fiscal year gets underway, according to a person familiar with the matter, even as the company simultaneously hires workers to sell new artificial intelligence products.”

Reported scope: ~700 (≈1% of workforce)

Salesforce cut ~700 roles in January 2024, primarily in sales and marketing. The announcement itself did not name AI; CEO Marc Benioff later acknowledged in 2025 that AI agents were doing 30–50% of the company's work, recontextualising 2024 cuts as an early step toward AI-driven role consolidation.

“Quote unavailable for the January 2024 layoff specifically. Benioff later (2025) said: 'AI is doing 30 to 50 percent of the work at Salesforce now.'”