IBM
HighReported scope: a few hundred HR positions replaced over an unspecified period; overall IBM headcount increased
IBM disclosed in May 2025 that AI agents had replaced a few hundred HR positions over an unspecified period. CEO Arvind Krishna said the automation enabled hiring in programming and sales and that the company's total employment had grown; this disclosure is distinct from later 2025 layoffs.
“While we have done a huge amount of work inside IBM on leveraging AI and automation on certain enterprise workflows, our total employment has actually gone up, because what it does is it gives you more investment to put into other areas”Evidence: PYMNTS ↗